Site Content
Policies
Returns:
Tough Cookie X does not offer refunds or accept returns on products.
Shipping:
Customers will receive an email with tracking number to notify them when their item has shipped. Tough Cookie X will not be held liable for any lost or damaged packages. Once the order leaves my shop any shipping delays are out of my hands
Local pickup is always an option, free of charge. You will receive the address once your order is placed.
Payments:
If you choose bank transfer as a payment you will have 24 hours to send payment to toughcookiexco@gmail.com or your order will be cancelled.
Please note some products may contain nuts/are processed in areas where nuts are present. Along with other allergens including but not limited to: dairy, eggs, wheat etc